If none of these work, consider downloading WiscVPN: WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows), WiscVPN - Installing the Palo Alto GlobalProtect Client (Mac)Ĭurrently, certain versions of Firefox will give this error even after completing possible troubleshooting. Please try using a a different network or cellular data. If it does not appear to be an issue with the browser, it could be a network issue.
Click the browser you are using below to find instructions for clearing your browser's cache and cookies. If this does not work, then the issue can usually be resolved by clearing your browser's cache and cookies. In some cases, this alone can fix the issue. Next, completely restart the browser so that all previous windows and tabs have been closed. Next, if you are using Safari on a Mac, follow the instructions in NetID Login - "Stale Request" Error in Safari first to make sure your browser is not blocking all cookies, which can prevent NetID login from functioning properly. If you are using a bookmark, try getting to the site another way as bookmarks can cause this error. You may see the following error: Solutionįirst, make sure you are attempting to use a valid link.
When you are attempting to log in to a UW Madison service or a link that requires NetID authentication, you may see this error for several reasons. This document describes what to do if you receive a 400 Bad Request error message upon loading the UW-Madison NetID Login page
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